Privacy & Cookie Policy

1. Introduction

Welcome to JKS Technologies. Under the Digital Personal Data Protection Act (DPDP Act) 2023, JKS Technologies acts as a Data Fiduciary. This Privacy & Cookie Policy explains how we collect, use, process, and safeguard your personal data when you visit our website or use our B2B services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, Email Address, Phone Number, and Company Name. This is collected exclusively via voluntary form submissions based on your explicit consent.
• Usage Data & Cookies: We use Google Analytics and Vercel Analytics to collect usage data, such as page views and browser types, to improve our website. Google Analytics uses cookies that are only deployed if you accept our Cookie Consent Banner.

3. How We Use Your Information

We use your information solely for legitimate B2B business purposes, including:

• Responding to your inquiries and providing quotes for hardware or software.
• Fulfilling customer service requests (e.g., complaint tickets).
• Improving our website performance and user experience through analytics (subject to your consent).

4. Third-Party Data Processors

To provide our services, we utilize the following third-party processors. These entities act as Data Processors on our behalf:

• FormSubmit.co: Used to securely route contact form submissions to our email inbox. They process your data temporarily to facilitate email delivery.
• Google Analytics: Processes anonymized web traffic data if you consent to cookies.
• Vercel: Our hosting provider, which processes basic web traffic logs securely.

Note: We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy (e.g., to process your B2B inquiry or fulfill a support ticket), or as required by law for accounting and tax purposes.

6. Your Data Protection Rights (DPDP Act)

Under India's DPDP Act 2023, you have the following rights regarding your personal data:

• Right to Information: You can request a summary of the personal data we are processing and the identities of all Data Fiduciaries/Processors it has been shared with.
• Right to Correction & Erasure: You can request that we correct inaccurate data or delete data we no longer need to retain.
• Right to Withdraw Consent: You can withdraw your consent for data processing (e.g., cookie tracking or form submission data) at any time.

To exercise these rights, please contact our Grievance Officer below.

7. Cookie Policy

We use essential cookies for website functionality and non-essential cookies (Google Analytics) to understand how visitors interact with our site. When you first visit, you are presented with a consent banner. If you decline, non-essential cookies will not be loaded. You can clear your browser's cookies at any time to reset this preference.

8. Grievance Officer & Contact Information

In accordance with the DPDP Act 2023, you may contact our Grievance Officer with any concerns regarding your personal data: